Lost and Found
Belongings that are forgotten at the stations and delivered to Metro Istanbul by personnel or passengers can be picked up by applying to the relevant centres below.
• Zeytinburnu Lost Property Office for items forgotten on M1, M3, T1 and T4 lines,
• Gayrettepe Station Lost Property Office for items forgotten on M2, M6 and F1 lines,
• Bostancı Station Lost Property Office for items forgotten on the M4 line.
• Carsi Station Lost Property Office for items forgotten on the M5 line.
Every found item delivered to Metro Istanbul is recorded in computer environment. Passengers with lost property; can receive their belongings by applying personally to the Lost Property Offices (after proving that the item belongs to them). If found items are not received by their owners, they are delivered to the IETT General Directorate Lost Property Office every 15 days. For your found items, you can call Alo 153 Beyaz Masa Line to notify and get information.