Cookie Policy

Cookie Policy

Cookie Policy
This Cookie Policy is valid for all websites run by or on behalf of Affiliate Companies of Istanbul Metropolitan Municipality (“IMM”), branded websites on third-party platforms (Google, Facebook, etc.) and applications accessed or used through these websites or third party programs.
By using the sites of IMM's Affiliate Companies, you accept the use of cookies in accordance with this Cookie Policy. If you do not want cookies to be used in this way, you should adjust your browser settings or not use the sites of IMM's Affiliate Companies. If you delete cookies from your browser settings, your preferences on the relevant website will be deleted. In addition, if you completely block cookies, many websites, including the websites of IMM's Affiliate Companies, may not work properly.
This Policy is implemented regardless of the technologies or methods you use to access our website.                                                                                                                                                                                                                                   
What is a cookie and for what purposes is it used?
A cookie is a file kept on your computer by the websites you have visited. Cookies aim to use a website more efficiently by users. It enables personalised internet pages to be offered in order to provide a more convenient and faster visit experience for your personal needs. This file stores information about your website navigation. The devices you access will remember your data when you use the website again, thanks to the information kept in the file. Therefore, cookies are necessary and important for users to use websites more effectively and easily. In addition, cookies are used on the website and third party websites so that we can offer you more suitable services, products or offers.
These technologies enable us to obtain various data that our website automatically collects information about your access and use each time you visit our website.
As well as data collection by third parties operating on our behalf and account, relevant technologies may also be used.
The technologies we use are used to improve our website, to make it more useful, effective and secure. Examples of these technologies are; cookies, flash cookies and analytical cookies.                                                                                           
Main Purposes of Using Cookies

  •    To improve the services offered to you in order to increase the functionality and performance of the website,
  •    To improve the website, to offer new features on the website and to customise the features offered according to your preferences;
  •     The need for some statistical data in order to use the website more effectively,
  •     Collecting information about your browsing and usage preferences and habits specific to the website you are on,
  •     Your personal data such as your IP address is needed in order to fulfil legal and contractual obligations, especially those arising from the Law No. 5651 on Regulating Broadcasts Made on the Internet and Combating Crimes Committed through These Broadcasts and the Regulation on the Procedures and Principles Regarding the Regulation of Broadcasts Made on the Internet. 

What Kind of Data Do We Process With Cookies?
We use cookies for the following purposes:

  •     To facilitate the use of the sites of IMM's Affiliate Companies, to better customise the sites of IMM's Affiliate Companies and our products in line with your interests and needs,
  •     Remembering your navigation and usage preferences during your visit to the sites of IMM's Affiliate Companies,
  •     To ensure that various features and functions of the sites of IMM's Affiliate Companies work properly,
  •     To collect general information about our site, such as the most clicked links, the most visited pages, the number of error messages displayed, how the sites of IMM's Affiliate Companies are used by visitors, and to analyse this information to make the wrong pages work, improve, remove or improve undesirable pages,
  •     Identifying your identity with the data, we collect through cookies, making exclusive profile specific to you or tracking your activities on websites other than the site.

Cookies installed on your computer or information obtained are used for statistical analysis or security measures. Any of your personal data is not collected through cookies.
Cookies are not used for purposes other than those specified in this Policy, and all relevant transactions are carried out in accordance with the Law on Protection of Personal Data No. 6698.                                                                                       
Cookie Categories
Cookies can be classified in several ways:

Cookie Type


Session Cookies

These cookies are used to log the user's visit and do not collect data from the user. The cookie is deleted when the user closes the web page he/she visited or remains inactive for a certain period.

Persistent Cookies

These cookies are stored in your browser and remain there until they are deleted by you or until their expiration date.

Compulsory Cookies

These cookies are necessary for the website to function properly. These cookies are needed to manage the system and prevent fraudulent transactions, and if they are blocked, the website will not be able to work.

Functional and Analytical Cookies

These cookies are used for purposes such as remembering your preferences, using the website effectively, optimizing the site to respond to your requests, and containing data about how you use the site. Due to their nature, these types of cookies may contain your personal data. For example, cookies that save your preference for the display language of the site are functional cookies.

Analytical cookies are the cookies that provide the production of analytical results such as the number of visitors to the website, the detection of the pages viewed on the website, the hours of visits to the website, the scrolling movements of the website pages.

Tracking Cookies

Tracking cookies are primary and third party cookies created during your visit to our website and third party domains. These cookies make it possible to track your click and visit history in the domains where they were created, and to match these records between different domains. These types of cookies are used for the purpose of recognising and profiling users, targeting advertising and marketing activities and customising the content. These cookies will not be used to identify you or to make decisions for you personally.


How Can You Control Cookies?
You can control or delete cookies as you wish. You can delete the cookies already on your computer and prevent the saving/setting of cookies in most Internet browsers. However, we would like to remind you that if you delete cookies and prevent future cookies from being downloaded to your computer, you may not be able to access some of our features.
Most internet browsers allow you to:

  •     View and delete saved cookies,
  •     Blocking third-party cookies,
  •     Blocking cookies from certain sites,
  •     Block all cookies,
  •     Deleting all cookies when you close the Internet browser,

Below is information on what steps should be followed to prevent the use of cookies on different internet browsers:
Internet Explorer

  1.     Open the desktop and tap or click the Internet Explorer icon on the taskbar,
  2.     Tap or click the Tools button and Internet options,
  3.     Tap or click the Privacy tab, then move the slider up under Settings and tap or click the OK button to block all cookies,

Google Chrome

  1.     Open Chrome on your computer,
  2.     Click More Settings in the top right,
  3.     Click Advanced at the bottom,
  4.     Under “Privacy and Security,” click Content settings,
  5.     Click Cookies,
  6.     Under "All cookies and site data", search for the website's name,
  7.     Click the Uninstall icon to the right of the site,

Mozilla Firefox

  1.     Click the Firefox Menu button and select Options,
  2.     Select the Privacy & Security panel and go to the History section,
  3.     Change Firefox to use custom settings for history.
  4.     Click the “Show cookies” button. The Cookies window will appear,
  5.     In the Search Field, type the name of the site whose cookies you want to delete. Cookies matching your search will be displayed,
  6.     Select the cookie(s) you want to delete and click the Delete selected button,
  7.     Close the Cookies window by clicking the Close button. Then close the “About: Preferences” page,


  1.     Choose Safari > Preferences,
  2.     Click Privacy,
  3.     Click Website Data,
  4.     Select one or more websites, and then click Delete or Delete All,