Losts and Found

In case they are found either by our staff or by another passenger to be delivered to our company offices, you can retrieve your lost property by applying to the concerned department.


Each and every lost property delivered to our company is registered in digital form. Owners of lost property can personally apply to the Lost & Found Office in Zeytinburnu station (T1 line) or the Station Operations Room in Gayrettepe (M2 line) and retrieve them after proving their ownership. Unclaimed articles are delivered to the IETT General Directorate after a period of 1 month. For your lost articles please call our Passenger Services Hotline 444 00 88 to report a lost item and obtain information.